Conditions d’utilisation

Last updated: September 10, 2026

OVERVIEW

Welcome to Fillnew.com.

Throughout these Terms of Service, the terms “we”, “us” and “our” refer to Fillnew.com.

Fillnew.com operates this website and online store, including the information, content, features, tools, products and services made available through it (collectively, the “Services”). Our online store is powered by Shopify.

These Terms of Service (“Terms”) explain the conditions that apply when you access our website, create an account, place an order, purchase products or otherwise use our Services.

By accessing or using Fillnew.com, you agree to these Terms and our other policies, including our Privacy Policy and Refund Policy.

If you do not agree with these Terms, you should not use the Services.

1. ACCESS AND ACCOUNTS

You must be at least the age of majority applicable in your country or place of residence to make purchases through the Services.

When using our Services, you agree to provide accurate, current and complete information, including your contact, billing, payment and shipping information.

If you create an account, you are responsible for maintaining the confidentiality and security of your login credentials and for activity carried out through your account.

You must notify us if you become aware of unauthorized access to your account.

2. PRODUCTS

We make reasonable efforts to display and describe our products accurately.

However, product packaging, colours, labels, appearance or other characteristics may occasionally differ from images displayed online, including where a manufacturer changes its packaging or presentation.

Product descriptions, availability and specifications may be updated from time to time.

We reserve the right to discontinue products or limit the quantity available for purchase where reasonably necessary.

Nothing in these Terms affects any mandatory rights you may have under applicable consumer law.

3. ORDERS

Placing an order constitutes an offer to purchase the products selected.

An order is subject to acceptance by Fillnew.com. We may decline or cancel an order where reasonably necessary, including because of product unavailability, incorrect pricing or product information, suspected fraud, payment issues, delivery restrictions or other legitimate reasons.

If we cannot accept or fulfil an order after payment has been received, we will arrange an appropriate refund.

Please review your order carefully before submitting it. Once an order has entered processing or has been dispatched, we may not be able to cancel or modify it.

We will use the contact information provided with your order if we need to contact you.

Returns and refunds are governed by our Refund Policy.

4. PRICES AND PAYMENT

Prices displayed on Fillnew.com are shown in the currency indicated on the website.

Prices, promotions and discounts may change from time to time. The price applicable to your purchase will normally be the price displayed when your order is placed, subject to correction of obvious errors.

Shipping charges and any other applicable charges will be displayed during checkout where applicable.

For international orders, customs duties, import taxes or other charges may be imposed by the destination country. Unless expressly stated otherwise, such charges are not included in the product price and may be the customer's responsibility.

You agree to provide accurate and authorized payment information when making a purchase.

5. SHIPPING AND DELIVERY

Orders are delivered to the shipping address provided during checkout.

Delivery times displayed or communicated by Fillnew.com are estimates and may be affected by circumstances outside our reasonable control, including carrier delays, customs processing, weather conditions and other transportation disruptions.

Customers are responsible for providing complete and accurate delivery information.

If you notice an error in your shipping information, please contact us as soon as possible at info@fillnew.com.

Further information about delivery may be provided in our Shipping Policy or during checkout.

6. RETURNS AND REFUNDS

Returns, exchanges and refunds are governed by our Return & Refund Policy.

Eligible returns must be requested within the applicable return period and satisfy the conditions stated in that policy.

Nothing in these Terms or our Return & Refund Policy limits mandatory consumer rights provided by applicable law.

7. INTELLECTUAL PROPERTY

Unless otherwise stated, the original content of Fillnew.com, including website text, graphics, design, branding and other original materials, is owned by or licensed to Fillnew.com and is protected by applicable intellectual property laws.

Third-party product names, trademarks, logos and other intellectual property displayed on the website remain the property of their respective owners.

Their appearance on Fillnew.com does not transfer ownership of those rights to us.

You may not reproduce, distribute, modify or commercially exploit our original website content without authorization, except where permitted by law.

8. OPTIONAL TOOLS AND THIRD-PARTY SERVICES

We may provide access to features, applications, payment services or other tools operated by third parties.

These services may be subject to the terms and privacy policies of their respective providers.

We are not responsible for the independent operation of third-party services outside our reasonable control.

9. THIRD-PARTY LINKS

Fillnew.com may contain links to websites or services operated by third parties.

These links may be provided for convenience or informational purposes. We do not control third-party websites and are not responsible for their content, availability, privacy practices or independent terms.

You should review the applicable terms and policies before using a third-party website or service.

10. RELATIONSHIP WITH SHOPIFY

Fillnew.com is powered by Shopify, which provides the technology used to operate our online store.

Purchases made through our store are transactions between the customer and Fillnew.com. Shopify provides the underlying e-commerce infrastructure but is not the seller of products purchased from Fillnew.com.

Shopify may process certain information relating to your use of the Services as described in our Privacy Policy and Shopify's applicable privacy documentation.

11. PRIVACY

Personal information collected through the Services is handled in accordance with our Privacy Policy.

Our Privacy Policy explains what information we collect, why we process it, how it may be shared and the rights that may be available to you.

12. REVIEWS AND FEEDBACK

If you voluntarily submit a review, suggestion, comment or other feedback to us, you confirm that you have the right to provide that content.

You grant us permission to use, reproduce and display submitted reviews or feedback for purposes connected with operating, improving and promoting our Services, subject to applicable law.

You must not submit content that is unlawful, misleading, abusive, defamatory, infringing or otherwise violates the rights of another person.

We reserve the right to remove content where reasonably necessary.

13. ERRORS AND INACCURACIES

Occasionally, information on the website may contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, availability, shipping charges or other information.

We reserve the right to correct genuine errors and update inaccurate information.

Where an error materially affects an order that has already been placed, we will contact the customer where appropriate.

14. PROHIBITED USES

You may use Fillnew.com only for lawful purposes.

You must not use the Services to:

Violate applicable laws or regulations;
Commit or facilitate fraud;
Infringe intellectual property or other legal rights;
Transmit malicious software or harmful code;
Attempt unauthorized access to our website, systems or accounts;
Collect personal information about others without authorization;
Interfere with the security or proper operation of the Services;
Impersonate another person or provide deliberately misleading information; or
Use the Services for other unlawful or harmful purposes.

We may restrict or terminate access where we reasonably believe these Terms have been seriously violated.

15. AVAILABILITY OF THE SERVICES

We aim to keep Fillnew.com available and functioning correctly, but we cannot guarantee uninterrupted or error-free access at all times.

The website may occasionally be unavailable because of maintenance, technical issues, third-party service interruptions or circumstances outside our reasonable control.

16. LIMITATION OF LIABILITY

To the extent permitted by applicable law, Fillnew.com will not be liable for indirect or consequential losses arising solely from the use or inability to use the website where such losses were not reasonably foreseeable.

Nothing in these Terms excludes or limits liability where doing so would be prohibited by applicable law.

In particular, nothing in these Terms limits mandatory consumer rights or any liability that cannot legally be excluded or restricted.

17. TERMINATION

We may suspend or terminate access to the Services where reasonably necessary, including where these Terms have been materially violated, fraudulent or unlawful activity is suspected, or the security of the Services may be at risk.

Any rights or obligations that by their nature should continue after termination will remain effective.

18. SEVERABILITY

If any provision of these Terms is determined to be unlawful, invalid or unenforceable, that provision will be limited or removed only to the extent necessary.

The remaining provisions will continue in effect.

19. WAIVER AND ENTIRE AGREEMENT

Our failure to exercise or enforce a right under these Terms does not constitute a waiver of that right.

These Terms, together with the policies and other terms expressly incorporated into them, constitute the agreement governing your use of the Services.

20. GOVERNING LAW

These Terms and your use of the Services are governed by the laws of the Republic of Lithuania, subject to any mandatory consumer-protection rules that apply based on the customer's place of residence.

Nothing in these Terms prevents a consumer from exercising rights or protections available under mandatory applicable law.